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Privacy Policy

This applies to www.katerochester.com

This privacy policy sets out how Personal data is being used. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What information do we collect?

When you place an order we collect your name, email address, mailing address, credit card information or other details to help you with your experience and fulfil your order. If you choose to opt in to emails from us, the following information is held by Wix: Name,Email address. This information is used to send occasional newsletters, exhibition news and artist updates.

How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

How do we use your information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may use the information we collect from you in the following ways:

To fulfil all orders, signups and purchases from this website www.katerochester.com

To allow us to better service you in responding to your customer service requests.

To process your transactions.

To send periodic emails regarding your order or other products and services.

To follow up with them after correspondence (live chat, email or phone inquiries)

To share your contact details with any suppliers required to fulfil your order eg. our art courier for deliveries.

To share your contact details with any suppliers required to fulfil your order eg.art courier or delivery company.

Sharing your personal data

Processing is necessary for carrying out the fulfilment of any purchases or sign ups made via this website. There is no disclosure to a third party without consent.

Your personal data will be treated as strictly confidential and will only be shared with other members of the Kate Rochester team where necessary. We will only share your data with third parties outside of the company with your consent.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

How long do we keep your information?

We retain customer data while it is still current for up to 6 years after the calendar year to which they have been submitted to this website or Kate Rochester social media.

 

What rights do you have over your data

You can request a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Do we use ‘cookies’?

Yes, we uses cookies, to help provide you with the best website experience as possible. Cookies are small files that a site or its service provider place on your computer through your Web browser (if you allow). They provide information and analytics about our customers, but without identifying you. They help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

Cookies also help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Website functionality cookies allow you to navigate the website and use features such as “Add to cart”.

 

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

 

Third-party links

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the Paypal policy for more details.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Contacting Us

If there are any questions regarding this privacy policy, or you wish to unsubscribe from the mailing list you may contact us at katerochester@hotmail.com.

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